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    Terms & Conditions

    Effective Date: April 10, 2026
    Service Area: Arlington & Dallas, TX (DFW)

    Mother's 1st Choice Cleaning LLC

    1. ACCEPTANCE OF THIS AGREEMENT

    Welcome to Mother's 1st Choice Cleaning LLC (the "Company," "we," "us," or "our"). This Terms and Conditions Agreement (the "Agreement") governs your use of our website, booking forms, and cleaning services (collectively, the "Services").

    By accessing our website, submitting a booking request, or engaging our cleaning services, you agree to be bound by this Agreement. If you do not agree, please do not use our website or Services.

    1.1. Eligibility

    To use our Services, you must be at least 18 years old and have the legal authority to enter into this Agreement on behalf of yourself or an organization. You represent and warrant that you meet these requirements.

    1.2. Changes to This Agreement

    We reserve the right to update or modify this Agreement at any time. Changes will be effective upon posting to our website. Your continued use of our Services after changes are posted constitutes your acceptance of the revised Agreement. We recommend reviewing this page periodically.

    2. CLEANING SERVICES

    2.1. Scope of Services

    Mother's 1st Choice Cleaning LLC provides residential and commercial cleaning services in the DFW area, including Arlington and Dallas, Texas. The specific scope of each cleaning service will be agreed upon at the time of booking.

    2.2. Service Availability

    We reserve the right to modify, suspend, or discontinue any Service at any time without notice. We are not liable to you or any third party for any modification, suspension, or discontinuation of Services.

    2.3. Access to Property

    You agree to provide safe and reasonable access to the property being cleaned at the scheduled time. Failure to provide access may result in a cancellation fee. You are responsible for securing or removing valuables, fragile items, or items of special importance prior to our arrival. We are not responsible for damage to improperly secured or undisclosed fragile items.

    2.4. Condition of Property

    Our team will make every reasonable effort to clean your property to a high standard. However, results may vary based on the existing condition of the property. Heavily soiled areas, built-up grime, or pre-existing damage may limit results. We are not responsible for pre-existing damage or stains that cannot be removed through standard cleaning methods.

    3. BOOKING AND SCHEDULING

    3.1. Booking Process

    Bookings may be submitted through our website contact form, booking page, or by direct communication. Submission of a booking request does not guarantee a confirmed appointment. We will confirm your appointment via phone, email, or text message.

    3.2. Cancellations and Rescheduling

    We ask that you provide at least 24 hours' notice if you need to cancel or reschedule a cleaning appointment. Cancellations made with less than 24 hours' notice may be subject to a cancellation fee. Repeated same-day cancellations may result in termination of service.

    3.3. No-Show Policy

    If our team arrives at the scheduled time and is unable to access the property or is turned away, a no-show fee may apply.

    4. PAYMENT TERMS

    4.1. Pricing

    Pricing for Services will be provided at the time of booking and is based on the type of service, size of the property, and scope of work requested. All prices are in U.S. dollars.

    4.2. Payment

    Payment is due at the time of service unless otherwise agreed upon in writing. We accept the payment methods listed on our website. You do not acquire any rights to our Services until payment has been received in full.

    4.3. Late or Refused Payments

    Failure to provide payment may result in suspension or termination of Services. Any costs incurred in collecting overdue amounts, including reasonable attorney's fees, shall be your responsibility.

    4.4. Satisfaction Policy

    If you are not satisfied with a cleaning, please contact us within 24 hours of service completion and we will make reasonable efforts to address your concern, which may include a re-clean of the affected area. We do not offer refunds for completed services except at our sole discretion.

    5. SMS AND TEXT MESSAGING

    5.1. Opt-In

    By providing your phone number and opting in through our website or booking form, you agree to receive text messages from Mother's 1st Choice Cleaning LLC, including appointment confirmations, reminders, service updates, and occasional promotional offers.

    5.2. SMS Terms

    • Message frequency may vary
    • Message and data rates may apply depending on your mobile carrier
    • To opt out at any time, reply STOP to any message
    • For help, reply HELP or contact us directly
    • Mobile carriers are not liable for delayed or undelivered messages
    • You must be 18 years or older to opt in

    5.3. Data Privacy for Text Messaging

    Your mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties, except aggregators and providers necessary to deliver the SMS service.

    5.4. Opt-Out Portal

    You may opt out of text messages at any time by replying STOP, or by contacting us directly. Opt-out requests will be honored immediately and permanently. We will not attempt to re-contact opted-out individuals without obtaining new explicit consent.

    6. PLATFORM SERVICES

    6.1. Platform Relationship

    We use a third-party customer relationship management platform. When you submit a form or booking request through our website, your information may be transmitted to and stored within this platform.

    6.2. Limitations of Responsibility

    We are not responsible for any issues, outages, data breaches, or other problems that may occur within our third-party platform systems, including service interruptions, data loss, security breaches, or changes to the platform's features or functionality.

    7. PROHIBITED USES

    You agree not to use our website or Services to:

    • Violate any applicable law or regulation
    • Transmit spam, unsolicited communications, or harmful software
    • Impersonate any person or entity or misrepresent your affiliation
    • Attempt unauthorized access to our systems or data
    • Interfere with or disrupt the operation of our website or services
    • Exploit, harm, or expose minors to inappropriate content
    • Engage in any activity that could harm our reputation or business

    8. INTELLECTUAL PROPERTY

    All content on our website, including but not limited to our logo, brand name, text, images, and design elements, is the property of Mother's 1st Choice Cleaning LLC and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without our express written permission.

    8.1. Trademark Notice

    The Mother's 1st Choice Cleaning LLC name and logo are trademarks of the Company. You may not use our trademarks without our prior written consent.

    8.2. Feedback

    If you provide us with feedback or suggestions about our Services, you grant us the right to use that feedback without any obligation to compensate you. All feedback is treated as non-confidential and non-proprietary.

    9. PRIVACY

    Your use of our Services is also governed by our Privacy Policy, which is incorporated into this Agreement by reference. By using our Services, you consent to the collection, use, and sharing of your information as described in the Privacy Policy. Please review our Privacy Policy at: Mothers1choice.com/privacy-policy

    9.1. Children's Privacy

    Our Services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, please contact us and we will delete it promptly.

    10. ASSUMPTION OF RISK

    Information provided on our website is for general informational purposes only. Any reliance on such information is strictly at your own risk. We disclaim all liability for any reliance placed on information from our website by you or any other party.

    11. DISCLAIMER OF WARRANTIES

    Our services are provided on an "as-is" and "as-available" basis. To the maximum extent permitted by applicable law, we disclaim all warranties of any kind, whether express, implied, or statutory, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that our website will be uninterrupted, error-free, or free of viruses or other harmful components.

    12. LIMITATION OF LIABILITY

    To the fullest extent permitted by applicable law, in no event shall Mother's 1st Choice Cleaning LLC, its owners, employees, agents, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of revenue, loss of data, or loss of goodwill, arising out of or in connection with your use of our Services, even if we have been advised of the possibility of such damages. Our total liability to you for any claim arising from or related to this Agreement or our Services shall not exceed the amount you paid us for the specific service giving rise to the claim.

    13. INDEMNIFICATION

    You agree to indemnify, defend, and hold harmless Mother's 1st Choice Cleaning LLC and its owners, officers, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorney's fees) arising out of or related to your use or misuse of our Services, your violation of this Agreement, or your violation of any applicable law or the rights of a third party.

    14. TERMINATION

    We may suspend or terminate your access to our Services at any time, for any reason, without prior notice, including for violation of this Agreement. Upon termination, your right to use our Services ceases immediately. Provisions of this Agreement that by their nature should survive termination — including intellectual property, warranty disclaimers, and limitation of liability — shall remain in effect.

    15. GOVERNING LAW AND DISPUTES

    15.1. Governing Law

    This Agreement and any dispute arising out of or relating to it shall be governed by the laws of the State of Texas, without regard to its conflict of law provisions.

    15.2. Dispute Resolution

    We encourage you to contact us first to resolve any dispute informally. If a dispute cannot be resolved informally, it shall be submitted to binding arbitration under the rules of the American Arbitration Association in Tarrant County, Texas. The arbitrator's decision shall be final and binding. You waive the right to a jury trial and to participate in any class action or class-wide arbitration.

    15.3. Time to File Claims

    Any claim arising out of or relating to this Agreement must be brought within one (1) year after the cause of action arose. After that period, the claim is permanently waived and barred.

    16. GENERAL PROVISIONS

    16.1. Entire Agreement

    This Agreement, together with our Privacy Policy, constitutes the entire agreement between you and Mother's 1st Choice Cleaning LLC regarding your use of our Services and supersedes all prior agreements.

    16.2. Severability

    If any provision of this Agreement is found invalid or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall remain in full force and effect.

    16.3. No Waiver

    Failure by us to enforce any right or provision of this Agreement does not constitute a waiver of that right or provision.

    16.4. No Agency or Partnership

    Nothing in this Agreement creates any agency, partnership, joint venture, or employer-employee relationship between you and Mother's 1st Choice Cleaning LLC.

    16.5. Anti-Spam Compliance

    In using our Services, you agree to comply with the CAN-SPAM Act and all applicable laws regarding commercial electronic messages, including obtaining proper consent before sending communications and honoring unsubscribe requests promptly.

    16.6. Consumer Complaints

    In accordance with applicable consumer protection laws, you may report complaints to the appropriate consumer protection authority in your jurisdiction.

    17. CONTACT INFORMATION

    If you have any questions or concerns about this Agreement, please contact us:

    • Mother's 1st Choice Cleaning LLC
    • Service Area: Arlington & Dallas, TX (DFW)
    • Website: Mothers1choice.com
    • Email: Info@mothers1choice.com
    • Phone: +1 817-617-8647